Journeys Return/Exchange Policy
Online orders and store purchases can be returned or exchanged at any Journeys retail store.
We allow all unworn merchandise, in original packaging and with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Refunds will be issued in the original form of payment. Shipping charges are excluded.
Please note that the information for Journeys In Ottawa, 100 BAYSHORE DRIVE and all other Stores is for reference only.
It is strongly recommended that you get in touch with the Store Phone 613-721-6484 before your visit to double-check the details and other questions you may have.
Bank Holiday Opening hours / times
Easter Opening hours / times
Xmas / Christmas Eve / Boxing day / New years Opening hours / times
Apologies, this Store does not provide them with a holiday to the opening times. Please contact this Store directly Phone 613-721-6484 to check opening hours.
Phone 613-721-6484